Conditions of entry are subject to change without notice.

1. Management / Staff Instructions

  • For safety and security reasons, all patrons accessing the centre must obey all signs around the centre; and follow all reasonable requests and instructions given by management and employees.

2. General Terms of Entry

  • Anyone attempting to gain entry to the facilities without paying or without authorisation will be asked to leave.
  • The consumption of alcohol, smoking and drug use is not permitted in the centre.
  • Drugs, weapons or any other substances or objects which are prohibited by law are not permitted to be brought into the centre.

3. General Behaviour

  • All patrons must behave in a manner that is safe and respectful for the enjoyment and safety of other patrons using the centre.
  • Any behaviour which is considered offensive, inappropriate or interferes with the enjoyment of other patrons will incur discipline.

This includes but is not limited to:

  • Angry, offensive, or vulgar language, including swearing, name calling and shouting
  • Physical contact with another person in any angry or threatening way
  • Any demonstration of sexual activity or sexual contact with another person
  • Harassment or intimidation by words, gestures, body language, or any other menacing behaviour
  • Behaviour which intends to or results in the theft or destruction of property
  • Use of cameras to take photos or videos of children and/or the change room and toilet areas
  • Carrying or concealing any weapons or devices which may be used as weapons
  • The sale, possession, distribution, or use of any illegal substance by an individual on council property is prohibited and will constitute grounds for immediate termination and possible prosecution

For safety and security reasons, patrons are not permitted to block the entrances and exits to the centre with personal belongings.

4. STARplex Fitness Centre is registered with AUSactive

5. Membership Bands must be presented at Reception or scanned at the turnstile upon entry to STARplex.

6. Each member on an ongoing or 12-month membership will receive one membership band upon commencement of your membership. If your band is faulty or breaks within 30 days, please bring it to STARplex reception, where it will be replaced. After 30 days, if the band needs replacing due to loss or damage a $10 replacement fee will apply.

7. If you cancel your membership, you are required to return your band; otherwise, a $10 replacement fee will be issued.

8. Members are to bring a water bottle and hand towel to every workout.

9. Student membership rules are as follows (available from 10 Years Old):

  • I. UNDER 14 YEARS:

    a. Must be accompanied by a full fee-paying parent/guardian over the age of 18.

    b. Not permitted to train with weight (fixed resistance or free weights).

    c. Must complete an Initial Gym Induction with gym staff member and in the presence of a parent/guardian to complete pre-exercise screening system for young people parent tool.

    d. Parent/Guardian must sign questionnaire on behalf of child.

    e. May participate in supervised Cardio Activity within the Fitness Centre and student friendly Group Fitness Classes (Refer to back page Group Fitness Timetable).

    f. Pool access. - see Swim Centre Rules on supervision here.
     
  • II. 14-15 YEAR OLDS:

    a. Not required to be accompanied by an adult

    b. Can participate in weight training exercises using fixed resistance equipment at STARplex

    c. Must complete an Initial Gym Induction with gym staff member prior to commencing any weight training and complete pre-exercise screening system for young people parent tool.

    d. Parent/Guardian must sign questionnaire on behalf of child.

    e. May participate in Cardio Activity within the Fitness Centre and Group Fitness Classes (Refer to Group Fitness Timetable).

    f. Pool Access. - see Swim Centre Rules here.
     
  • III. 16 YEAR OLDS:

    a. Not required to be accompanied by an adult

    b. Must complete an Initial Gym Induction with gym staff member prior to commencing any weight training and complete Exercise & Physical Activity Readiness Assessment of Children and Young Adolescents.

    c. May participate in all Group Fitness Classes & Cardio Activity. Weight training is permitted only after induction has been completed.

    d. Pool Access.  - see Swim Centre Rules here.

IV. WITH GROUP FITNESS EXTRA

a. Under 14 years olds can participate in student friendly Group Fitness classes while their parent/guardian remains in the gym area i.e. they can be in the class alone under the instruction of the Group Fitness Instructor

b. 14-15 Years olds can participate in all Group Fitness classes.

c. 16 Years old can participate in all Group Fitness Classes contained in the current timetable.

V. STARplex reserves the right to refuse entry and membership at any time.

VI. STARplex staff can ask a member to leave the centre at any time if the student guidelines are not adhered to.

VII. For the safety of our younger members, students between the ages of 10-15 only have access to cardio and bodyweight exercises. No weight bearing exercises are permitted. No access is allowed in the free weights area, pin loaded equipment or any other strength training equipment. No access to Body Pump, Boxfit or Pilates Group Fitness Classes.

VIII. Students between the ages of 14-18 must demonstrate mature and responsible behaviour when using STARplex facilities otherwise a suspension or cancellation of membership will be applied. This includes but is not limited to;

  • using equipment only in the way it is recommended
  • only participating in classes and equipment advised within your age group as outlined above
  • using STARplex Fitness Centre facilities only for the intended exercising purpose, not for social gatherings
  • always follow group fitness instructor's directions when participating in classes
  • always follow gym instructor's directions when on the gym floor
  • always store bags in lockers provided, not on the floor as this is a safety hazard
  • always bring a towel and drink bottle
  • water taps provided are for filling up drink bottles only, not to drink directly out of

10. Group Fitness

I. Class tickets can be collected from Reception or at the Fitness Centre kiosk and must be given to your class instructor prior to commencing the class.

II. No Admittance into class after warm up.

11. All STARmember holders are advised to take an initial gym induction at the commencement of your membership. Program updates are then available and can be booked at STARplex Reception throughout the term of your membership. This is so we can help keep you on track to achieve your wellness goals. It is recommended upon your 12-month membership anniversary to book in with a gym staff member for health check.

12. If your answers on the Membership Application form or Update Form require you to seek a written medical clearance, you must not enter the Fitness Centre until the medical clearance has been handed to appropriate STARplex staff.

13. It is your responsibility to notify STARplex staff of any changes to your personal and medical information.

14. Members are to wear clean workout attire (no jeans) and enclosed sporting footwear.

15. Using the Fitness Centre facilities is done so at your own risk.

16. There is no eating within the Fitness Centre. Only water in water bottles is permitted.